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Avaya Certifications

ACIS

Avaya Certified Implementation Specialist

Last Updated: Sep 22, 2019

Total Exams: 11

ACS

Avaya Certified Specialist

Last Updated: Sep 23, 2019

Total Exams: 4

ACSS

Avaya Certified Support Specialist

Last Updated: Sep 21, 2019

Total Exams: 9

APDS

Avaya Professional Design Specialist

Last Updated: Sep 21, 2019

Total Exams: 3

APSS

Avaya Professional Sales Specialist

Last Updated: Sep 20, 2019

Total Exams: 2

Avaya Aura

Avaya Aura

Last Updated: Sep 16, 2019

Total Exams: 4

Avaya Certification

Avaya Certification

Last Updated: Sep 23, 2019

Total Exams: 9

Avaya Exams

132-S-720-1

Specialist Call Center Implement and Support Elective Exam (132-S-720.1)

132-S-815

Specialist Modular Messaging with Avaya Message Store Implement and Support Elective Exam

132-S-900

Avaya IP Telephony Design Elective Exam

132-S-911

Specialist IP Telephony Implement & Support Elective Exam 132-S-911.2

132-S-911-3

Specialist IP Telephony Implement & Support Elective Exam

132-S-916

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam

133-S-713

Avaya Proactive Contact Solutions Implementation Exam (beta) 133-S-713.4

2D00056A

APSS Avaya Networking OnlineTest

2M00001A

Selling Avaya Contact Center Solutions for IP Office - APSS Online Test

3000-2

ACSS Small and Medium Enterprise (SME) Communications

3000-3

Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

3002

Avaya IP Office Platform Configuration and Maintenance Exam

3107

Avaya Session Border Controller Enterprise Implementation and Maintenance Exam

3108

Avaya Scopia Solution Implementation and Maintenance Exam

3200

Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance Exam

3203

Avaya Aura Messaging Implementation and Maintenance Exam

3204

Avaya Aura Conferencing Implementation and Maintenance Exam

3300

Avaya Aura Contact Center Administration Exam

3301

Avaya Aura Contact Centre Maintenance & Troubleshooting Exam

3304

Avaya Call Center Elite Implementation and Maintenance Exam

3305

Avaya Aura Experience Portal with POM Implementation and Maintenance exam

3308

Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam

3601

Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam

3605

Avaya Ethernet Routing Switch Implementation and Maintenance Exam (3605)

3C00120A

Avaya Customer Experience Management (CEM) APDS Online Test

3M00030A

Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) Online Test

3V00290A

APDS Avaya Scopia Online Test

6005-1

Avaya Communication Server 1000 Implementation Exam

6006-1

Avaya Aura(TM) Communication Manager (R5.2.1) Implementation Exam

6103

Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam

6201-1

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam (6201.1)

6202

Avaya Aura(TM) Contact Center Implementation Exam

6203-1

Avaya Voice Portal Implementation Exam (6203.1)

6209

Avaya Aura Contact Center CCT and Multimedia Implementation

6210

Avaya Aura Contact Center Implementation Exam

6401-1

Avaya IP Office Implementation Exam

7003

Avaya Communication Server 1000 for Avaya Aura Implementation

7004

Avaya Communication Server 1000 for Avaya Aura Maintenance

7120X

Avaya Aura Core Components Integration Exam

7130X

Avaya Aura Communication Applications Integration Exam

7141X

Avaya Equinox™ Solution with Avaya Aura Collaboration Applications Integration Exam

7220X

Avaya Aura Core Components Support Exam

7230X

Avaya Aura Communication Applications

7241X

Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam

7303

Avaya CallPilot Implementation Exam

7304

Avaya CallPilot Maintenance Exam

7391X

Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam

7491X

Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam

7492X

Avaya Aura Call Center Elite Support

7495X

Avaya Oceana Solution Integration Exam

7497X

Avaya Oceana Solution Support

7498X

Avaya Oceanalytics insights Integration and Support

7593X

Avaya Pod Fx Integration Exam

7693X

Avaya Pod Fx Solution Support Exam

7750X

Avaya IP Officeâ„¢ Contact Center Implementation and Expanded Configuration Exam

7893X

Avaya IP Office Platform Configuration and Maintenance

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AVAYA COMPANY PROFILE

Avaya provides communication solutions globally to companies worldwide. Their products and services include contact centers, networking, integrated communication systems. The company helps to convey the accurate information at the right time, therefore assisting the businesses to improve on their real time delivery by convalescing in an effective manner. The solutions aids in solving decisive business challenges. The standards set are open and clients can choose what options would be viable for them to invest in. The aim of Avaya is to enable flawless and effective technological collaborations.

Avaya can supply short term as well as long term IT solutions to businesses with multi-vendor needs. Clients are looking for return on their investments by ways of implementing high standard communication systems, which could in turn dramatically increase growth and widen collaborations.

The company focuses on the following businesses:

  • Unified Communication: Employee productivity, Customer services, overall reduction in costs are some of the increased benefits that come about when implementing Avaya's unified communication solutions.
  • Contact Center: Being a global leader in the field of customer service means that, Avaya's customer communication solutions need to be efficient, reliable and scalable, irrespective of the form of media or used. The Avaya Aura Contact Center Suite is the solution to providing well customized individual solutions.
  • Small and Medium Enterprise: The global, award winning, Avaya IP Office offers Small and Medium Enterprises solutions which will help them to streamline information within the divisions.
  • Networking: Avaya data system collection is intended to deal with networking issues. What sets them apart from their competitors are three factors; flexibility, efficiency and performance.
  • Avaya Client Services: The service follows the system of assessment, planning, designing, then implementing and finally leads to customized and long term sustainable solutions.

Avaya Technologies

Avaya technology assists in removing complication from network operations. On the Avaya network, the performance of desktop videos, PIC compliance, call center casting, show better functioning.

  • Software-Defined Networking: This Software -Defined Data Center framework helps to migrate easily to automated cloud based services. The single interface helps to store and customize networking resources in a matter of minutes. In a mixed vendor surroundings, the common solutions provided by Avaya are applicable and widely accepted.
  • Network Visualization: Avaya allows the client to design, control and handle their networks so as to avoid slow functioning of applications and services. Avaya Fabric Connect helps prevent, improve and eliminate complexities; consequently improving on network time and reducing operational costs.
  • Data Center: The Avaya Virtual Enterprise Network Architecture (VENA) transforms the network with solutions that can get used to business requirements and opportunity.
  • Avaya Campus Unified Access: The solution steers productivity and gives dependable access to the applications in a cost effective way.
  • Avaya Video Surveillance: with its original Fabric Connect technology, aids the customer to understand the true potential of IP video surveillance technology. It eradicates the restriction and difficulty experience when using the traditional network offerings.

Avaya Certification and its importance

Avaya offers a five level credential program that is targeted to improve and increase the individual's proficiency levels and further categorize them as a beginner to an expert. The various level certifications from the highest level is titled as Avaya Certified Solutions Architect(ACSA), Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist and Avaya Professional Design Specialist.

The individual, who masters the technological and support knowledge offered by Avaya credential program, will be able to help solve all business communication issues; therein being able to confidently keep pace with the changing needs in the telecommunication sectors. The individual will be required to set up, maintain and manage Avaya solutions.

The certification program gives the professional an opportunity to enhance their knowledge and increase their skills level. The five-level credentials are designed to suit three kinds of audiences. The distinctions are important so as to be able to focus on the specific improvement on the skills set when pursuing as well as when hiring is to be considered. The Avaya Partners and Associate constitute the first and second level. There are those that have proven their ability to design and sell Avaya industry solutions.

Individuals who have been able to show their competency skills in maintaining, implementing, and managing the comprehensive solutions make up the third and the fourth category of the certified program. The individuals who that have been able to probe their capability in all aspects of Avaya product and solutions will be considered a certified solutions architect.

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